Chiphost provides cloud-based solutions, including web-hosting, domain name and related products and services, to businesses, individuals, non-profit organizations and others.
The information that Chiphost collects in connection with the Services is hosted on servers located in the United States (U.S.), unless otherwise provided. By using the Services, you freely and expressly give Chiphost your consent to export your information and data to the U.S.
Subscribers are asked to provide certain personal information when they sign up for Chiphost services including name, postal address, email address, telephone number, and billing information (such as a credit card number). In addition, to register a domain name, Subscribers are asked to provide this information for the registrant, administrative contact, technical contact and billing contact of the domain name (collectively, "Domain Name Registration Information"), for submission to the appropriate domain registry or registration database. Subscribers may also be asked to complete an online form that collects information about demographics, product usage and preferences, along with other information that will help us improve our products and services.
Cookies are electronic collections of information stored on a local computer that are used by websites to keep track of visitors and registered users and to relate one computer transaction to a later one, and other methods of uniquely tracking visitors for different purposes.
You may set your web browser to notify you when you receive a cookie or change the settings on your web browser to clear or disable cookies. If you decide not to accept cookies, you may not be able to take advantage of all of the features of Chiphost 's website. Additionally, please be aware that if you visit third party websites where you are prompted to log in or that are customizable, you may be required to accept cookies. Cookies do not enable third parties to access any of your personal (e.g., contact) information. However, advertisers and partners may also use their own cookies. Chiphost does not control use of these cookies and is not responsible for information collected through them.
Chiphost uses different types of cookies. For example, some cookies are "required cookies" which are necessary for Chiphost's website to work. In addition, cookies are used to provide Chiphost 's existing Subscribers with the opportunity for continued savings and increased convenience as described in more detail below.
Chiphost uses "performance cookies" to inform Chiphost of a repeat visit. However, these cookies do not tell Chiphost who a visitor is, the visitor's name, email address, or passwords.
For Chiphost Subscribers, Chiphost uses "functional cookies" to store user names for added convenience. For example, the cookie would contain a piece of identifying information such as a customer ID, username, or session ID that would be used to look up the customer ID. Chiphost offers password-protected, web-based management tools as part of its webhosting packages. By storing a Subscriber's username in a cookie, the Subscriber will not have to fill out form fields each time he or she manages the account. (The cookie does not store passwords.)
Chiphost may also utilize "advertising cookies" to track referrals from internal and external affiliates, as well as advertising campaigns. Chiphost may also use a third party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help Chiphost measure the effectiveness of its advertising and to enable Chiphost to provide more focused marketing communications to you.
Chiphost may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage Subscribers to participate in these surveys because they provide Chiphost with important information that helps improve the types of services we offer and how we provide them to you. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.
Chiphost uses information it collects primarily to provide and collect payment for its cloud-based solutions and other services. Passively collected information, such as information collected from or about your device including through the placement or reading of cookies or other tracking technologies is used to provide a customized experience as you use Chiphost's services.
The information collected from Subscribers is used to manage each Subscriber's account (such as for billing and account management purposes) and to promote other products or services that Chiphost believes may be of interest to its Subscribers. Chiphost may also generate non-identifying and aggregate profiles from information that Subscribers provide during registration (such as the total number of Subscribers in a given category, but not their names). As explained in more detail below, Chiphost may in certain instances use this aggregated and non-identifying information to promote advertisements that appear on Chiphost's website and in connection with its services. Any such aggregated and non-identifying information that Chiphost collects, and any analysis of such information that it produces, is proprietary information of Chiphost.
Chiphost uses information gathered from its website analytics (for example, User IP addresses) to help diagnose problems with Chiphost servers, and to administer and optimize Chiphost's website. Chiphost also gathers broad demographic information from this data to help improve its website and make your browsing and purchasing experience more responsive, efficient, or enjoyable. Any statistics gathered by Chiphost are proprietary property of Chiphost.
When Subscribers send email inquiries to Chiphost, the return email address (and other personal information provided in the inquiry) is used to answer the email inquiry received.
Chiphost may use the contact information provided in customer surveys to follow up on survey answers. Chiphost may also contact you to highlight the changes Chiphost makes in response to your feedback.
With the exception of other members of the Endurance corporate family and trusted business partners who work with or on behalf of Chiphost, and are subject to specific confidentiality agreements, Chiphost will not provide or sell to any third party your personal information and will keep all Subscriber information confidential, subject to the following:
Upon registration for Chiphost services, certain Subscriber information may be transferred to trusted affiliated or unaffiliated third parties that help Chiphost provide certain services or that provide certain services on Chiphost's behalf. For example, Subscriber information may be transferred to Chiphost's affiliated registrar, FastDomain (WHOIS Domain Name Registration Information), or to unaffiliated third parties that help Chiphost provide email services or SSL certifications.
Some services are offered or promoted in conjunction with a Chiphost partner or sponsor. For example, Chiphost may partner with other corporate affiliates of Endurance or with trusted non-affiliated partners for co-promotions of a particular product or service. Chiphost may share certain Subscriber contact information but no billing information with Chiphost's partner or sponsor in order to provide the relevant services or to run the promotion. If Chiphost shares Subscriber information with partners and sponsors, Chiphost requires that they maintain the Subscriber information in confidence, and use the information solely for purposes of providing the services or carrying out the agreed upon promotion.
Chiphost does not share personally identifiable information about individual users with advertisers. Chiphost may display online advertisements and share aggregated and non-identifying information about Subscribers collected through the registration process or through online surveys and promotions with certain advertisers. This aggregated and non-identifying information may be used to deliver tailored advertisements. For example, an advertiser may tell Chiphost the audience it wants to reach (e.g., males between 25 and 55 years of age) and provide Chiphost with an advertisement tailored to that audience. Based upon the aggregated and non-identifying information collected by Chiphost, Chiphost may then display the advertisement to the intended audience.
In addition to sharing survey information with service providers confidentially as described above, Chiphost may share aggregated, non-personally identifying information obtained from customer surveys.
Chiphost may access, preserve and share Subscriber information with companies, organizations, governmental entities or individuals outside of Chiphost if we believe, in good faith, that the law requires us to do so. This may include, but is not limited to, responding to subpoenas, court orders or other legal processes (such as law enforcement requests). Chiphost may access, preserve and share Subscriber information as necessary to: establish or exercise Chiphost's legal rights or defend against any legal claim including threatened claims involving Chiphost based on the anonymity of a domain name; investigate, prevent, or take action regarding suspected fraud or other illegal activities; prevent death or serious physical harm to any person; or investigate violations of Chiphost's Terms of Service.
In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned Names and Numbers ("ICANN") or certain registries, Domain Name Registration Information has to be made available and accessible to the public through a "WHOIS" search. The WHOIS database is a publicly accessible database that lists the Domain Name Registration Information for a particular domain name, the name server(s) to which the domain name points, and the domain name's creation and expiration date. The Domain Name Registration Information you provide is hosted by Chiphost or a third party service provider and is made available to the public through WHOIS searches. Chiphost may deposit your Domain Name Registration Information with a third-party escrow provider to comply with ICANN requirements. At times, Subscribers may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or SPAM do not come from Chiphost and Chiphost does not control the use of WHOIS information by third parties.
Please remember that any information you may disclose or post in forums or other public areas of Chiphost's website or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas. To request removal of your personal information from Chiphost community forums or testimonials, contact Chiphost at firstname.lastname@example.org. In some cases, Chiphost may not be able to remove your personal information, in which case Chiphost will let you know why it is unable to do so.
When you become a Subscriber of Chiphost, you are automatically subscribed to receive transactional notices about your account, email newsletters and news of special promotions offered through Chiphost and/or in conjunction with Chiphost's partners. To unsubscribe from Chiphost newsletters and promotional mailings, please update your preferences in your Chiphost control panel or contact Chiphost support. You may also unsubscribe through the links provided in promotional email messages sent by Chiphost or on Chiphost's behalf.
Chiphost allows you to access, update, and correct inaccuracies in your personal information in Chiphost's custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in your personal information Chiphost has in its custody or control by accessing the control panel or by contacting support via email, phone or online chat. Chiphost may request certain personal information for the purposes of verifying the identity of the individual seeking access to their records. To ensure you receive the information you need to manage your account and protect your privacy, please be sure to keep your contact and billing information up to date. You can update all account-related information directly through your control panel. Alternatively, you can contact Chiphost support.
This website is not directed towards children and Chiphost does not seek to collect any personal information from children. If Chiphost becomes aware that personal information from a child under the age of 13 has been collected, Chiphost will use all reasonable efforts to delete such information from its database.
Encryption. When a Subscriber orders from Chiphost, personal data transmissions are encrypted and all of the Subscriber's personal information is protected. Chiphost uses Secure Sockets Layer (SSL), the industry standard, for encrypting all personal information, including name, address and credit card numbers.
This file was last modified: JUN 15, 2018